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1101 23 rd ST NW Washington DC 20037

202- 293-1200 

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Salon Policies

Dear Patrons

24 hours notice is required for all cancellations.
If 24 hours notice is not given, you will be charged 50%
of your service fee. Missed appointments or “no shows”
are subject to a charge in the amount of the full service.

Please be aware that a credit card number is required to reserve your appointment. We understand that sometimes extraordinary circumstances are unavoidable and you may need to change your schedule. We kindly ask that you give us 24 hours notice if you cancel your appointment. If 24 hours notice is not given, you will be charged 50% of your service fee. Missed appointments or “no shows” are subject to a charge in the amount of the full service.

Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others. Due to scheduling commitments to other clients’ schedules, we may need to reschedule any appointment for which you are more than 10 minutes late. We hope you understand the need for these policies. If you have any questions, please do not hesitate to ask.

Adjustments to color or cuts will be granted within 7 days of the Original service and we do not give refunds.